This policy describes how the SalonFlow app handles the user’s personal data. The app is developed and the data control e-mail: info@salonflow.art. The app is not affiliated with FIAP or PSA.
1. What data the app processes
1.1 Local data on the device: all content entered into the app (salons and circuits, works, acceptances and awards, attached files including PDFs, certificates and photos, notes) is stored exclusively locally on the user’s device. Data is not automatically sent to the controller or to any third parties.
1.2 Device permissions: the app may request access to files and photos (only for adding attachments) and to the calendar (only if the user enables creation of reminders). Permissions can be revoked at any time in iOS, iPadOS or macOS settings.
1.3 Purchases via the App Store: payments and subscriptions are processed by Apple as an independent controller. The developer has no access to payment card details or billing information. Apple’s terms and policies apply.
1.4 Diagnostics: if the user has enabled diagnostics sharing in Apple’s system settings, anonymised crash and performance information may be transmitted via Apple. This information is not used to identify the user and is used only to improve stability.
1.5 Support and contact: e-mails sent to support are processed solely for the purpose of handling the inquiry.
1.6 Website salonflow.art: for security and operation, standard server logs may be stored (IP address, time, user agent). Cookies are used only to the extent necessary.
2. Purposes and legal bases of processing
2.1 Provision of app functions (local data processing on the device) – the legal basis is performance of a contract or the legitimate interest in operating the app.
2.2 Support and communication – performance of a contract or the legitimate interest in handling the inquiry.
2.3 Diagnostics and security – the legitimate interest in stability and security.
2.4 Compliance with legal obligations – where required.
The controller does not carry out profiling or automated decision-making with legal effects for the user.
3. Recipients and transfers abroad
3.1 Recipients: Apple (App Store and diagnostics) as an independent controller under its own terms; hosting and e-mail providers to the extent necessary to ensure communication and operation of the website.
3.2 Transfers outside the EU/EEA: the controller does not transfer personal data outside the EU/EEA, unless this follows from the use of the services mentioned above; in such a case, appropriate safeguards apply, such as standard contractual clauses.
4. Retention period
4.1 Local data in the app: until the user deletes it or until the app is uninstalled.
4.2 Support and e-mails: usually twelve months after the inquiry is resolved, unless a longer period is necessary.
4.3 Website server logs: only for the technically necessary period.
5. User rights under GDPR
5.1 The right of access, rectification, erasure, restriction of processing and data portability to the extent of data controlled by the developer.
5.2 The right to object to processing based on legitimate interest.
5.3 Exercising rights: by e-mail to support@salonflow.art.
5.4 Supervisory authority: Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, uoou.cz.
6. Data deletion and export
6.1 Data can be deleted manually within the app.
6.2 Export is possible to ZIP, JSON or PDF files intended for personal use; exports are not automatically sent to third parties.
6.3 Uninstalling the app removes all local data from the given device and it cannot be recovered.
6.4 Note: system backups of the device (such as iCloud) may contain copies of local data; these are managed by the user in Apple’s settings.
7. Changes to this policy and contact
7.1 This policy may be updated; the current version is available in the app or on the website.
7.2 Contact for questions and requests: info@salonflow.art