Terms of Use

You must be at least 16 years of age to use the Services. By using the Services, you represent and warrant that you meet this requirement. If you are between 16 and 18, you confirm that your parent or legal guardian has reviewed and consented to these Terms.

SalonFlow Light requires registration of a personal account. You are responsible for maintaining the confidentiality of your login credentials. You must not share your account with any third party or allow any third party to access the Services through your account.

You are solely responsible for all activity carried out under your account. If you suspect unauthorised access to your account, you must immediately notify us at info@salonflow.art and change your password.

You must provide accurate and complete information during registration and keep it up to date. Accounts created with false information or on behalf of third parties without authorisation may be suspended or deleted.

Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services for your personal, non-commercial purposes.

Use of the SalonFlow iOS/iPadOS/macOS app is additionally governed by Apple's Media Services Terms and Conditions.

You must not: (a) copy, modify, distribute, sell or sublicence the Services or any part thereof; (b) reverse engineer, decompile or disassemble the Services, except to the extent expressly permitted by mandatory applicable law; (c) use automated means (bots, scrapers, crawlers) to access the Services without prior written consent; (d) attempt to gain unauthorised access to any part of the Services or their underlying infrastructure; (e) use the Services for any unlawful purpose or in violation of these Terms.

You are solely responsible for all content you enter into the Services (salons, entries, results, attachments, imported data, portfolio content). We do not claim ownership of your content.

You warrant that you hold all rights necessary to submit your content, and that your content does not infringe any third-party intellectual property rights, privacy rights or applicable law.

By submitting photographs for your public portfolio, you grant us a worldwide, royalty-free, non-exclusive licence to display and host those photographs on salonflow.art solely for the purpose of operating the portfolio feature. This licence terminates when the portfolio is removed.

You indemnify and hold harmless the developer from any claims, losses, damages or expenses (including reasonable legal costs) arising from your content or your breach of these Terms.

In-app purchases and subscriptions are processed exclusively by Apple Inc. in accordance with Apple's App Store Terms of Service. Refund requests for App Store purchases must be directed to Apple. The developer has no control over or responsibility for Apple's refund decisions.

New accounts receive a 28-day free trial providing access to all features, including tracking of up to 5 salons. No payment is required during the trial. At the end of the trial period, the account is automatically moved to the free tier (up to 5 salons, no active subscription required) unless you purchase a Web Pro subscription.

The free tier allows tracking of up to 5 salons with no time limit and at no cost. Features that require an active subscription are not available on the free tier.

The Web Pro plan is a paid subscription available for purchase via WooCommerce on salonflow.art. The subscription fee is charged at the time of purchase for the selected subscription period. The subscription does not renew automatically at the end of the period. Pricing is displayed on the checkout page before payment.

SalonFlow Light is a digital service that is made available immediately upon successful payment. At checkout, you will be asked to expressly confirm that you request immediate access to the Service and that you acknowledge you thereby lose your statutory right of withdrawal under the EU Consumer Rights Directive (2011/83/EU) and the applicable Czech law (§ 1837(l) of the Czech Civil Code). Once you have given this confirmation and payment has been successfully processed, no refunds will be issued, except where required by mandatory applicable law (e.g. in cases of defective service attributable to us). If you do not wish to waive your right of withdrawal, do not confirm the immediate start of the service and do not complete the purchase.

Upon expiry of your Web Pro subscription, your account is automatically downgraded to the free tier. All your existing data (salons, entries, history) is retained and remains accessible within the free-tier limits. No data is deleted as a result of a plan change. You may purchase a new subscription at any time to regain Web Pro features.

If a payment is charged back, reversed or disputed without a valid basis, we reserve the right to suspend your account pending resolution. Abuse of payment dispute processes may result in permanent account termination.

All intellectual property rights in the Services — including but not limited to software, design, graphics, text, logos and trade marks — are owned by or licensed to the developer. These Terms do not transfer any intellectual property rights to you.

The names "SalonFlow" and "SalonFlow Light" and associated logos are trade marks of the developer. You must not use them without prior written permission.

FIAP, PSA and GPU are trade marks of their respective owners. The Services are not affiliated with, endorsed or sponsored by any of these organisations.

The Services are provided on an "as is" and "as available" basis. We do not guarantee that either Service will be available at all times, uninterrupted or error-free.

We reserve the right to modify, suspend or permanently discontinue any part of the Services at any time, with or without notice, for technical, security or business reasons. Where feasible, we will provide reasonable advance notice of material changes.

If we permanently discontinue SalonFlow Light, active paid subscribers will receive a pro-rata credit or refund for the unused portion of their subscription period.

Updates to the SalonFlow app may be required to continue using certain features.

The results of calculations, distinction progress indicators and statistics displayed in the Services are provided for informational purposes only. They do not constitute official certification or confirmation for any purpose by FIAP, PSA, GPU or any other organisation. Always verify distinction eligibility directly with the relevant organisation.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE DEVELOPER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES.

The developer's total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the total amount you have paid for the Services in the twelve (12) months immediately preceding the event giving rise to the claim, or EUR 50, whichever is greater.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under mandatory applicable law, including liability for death or personal injury caused by negligence, or for fraud.

You are responsible for maintaining adequate backups of your SalonFlow Light data. The JSON export function is available for this purpose at any time from the Account section.

The SalonFlow app stores your competition data locally on your device and does not transmit it to our servers.

SalonFlow Light stores your competition data on our servers, linked to your account. You can export all your data as a JSON file and permanently delete your account and all associated data at any time from Account → Delete account.

Our collection and use of personal data is described in full in the Privacy Policy, which forms part of these Terms.

You may terminate your use of the SalonFlow app at any time by uninstalling it.

You may terminate your SalonFlow Light account at any time by deleting it from Account → Delete account. Termination does not entitle you to a refund of any paid subscription fees, except as provided in section 4.5.

We may immediately suspend or permanently terminate your access to either Service, without prior notice or refund, if you: (a) breach these Terms or any applicable law; (b) engage in conduct that we reasonably believe is harmful to other users, the developer or third parties; (c) provide false information during registration; or (d) abuse payment dispute processes.

Upon termination of your SalonFlow Light account for any reason, your right to access the Service ceases immediately. We will retain and then delete your personal data in accordance with the Privacy Policy.

We shall not be liable for any failure or delay in performing our obligations under these Terms to the extent that such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, cyberattacks on infrastructure, or actions of third-party service providers (including hosting or payment providers).

These Terms are governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict-of-law provisions.

Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of the Czech Republic.

If you are a consumer resident in another EU member state, you may also bring proceedings before the courts of your country of habitual residence, and mandatory consumer protection provisions of your country of residence shall apply.

Online dispute resolution: the European Commission provides a platform for online dispute resolution (ODR) for consumers at ec.europa.eu/consumers/odr. We are not obliged to and do not participate in ADR proceedings, but you remain free to contact us directly to resolve any dispute.

These Terms, together with the Privacy Policy and any additional terms presented to you at the time of a specific transaction or feature, constitute the entire agreement between you and the developer with respect to the Services and supersede all prior agreements and understandings.

If any provision of these Terms is found to be invalid, unlawful or unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions shall continue in full force and effect.

Failure by the developer to enforce any provision of these Terms shall not constitute a waiver of the right to enforce that provision in the future.

We may update these Terms from time to time. Material changes will be notified to SalonFlow Light users by e-mail or by a prominent notice displayed upon login, at least 14 days before they take effect. Continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Services and delete your account before the effective date.

For any questions regarding these Terms: info@salonflow.art.